Return Policy


At Noted, our main goal is to well serve our beautiful, loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!

Please look over your order as soon as you get it in your hands. If you think that you've received a wrong or defective item, contact us within 3 business days of receipt of your order. 

How returns work:

Items can be returned for store credit only, issued in the form of store credit sent via email. We cannot issue cash refunds.

 

All returns must be received within 15 days* of the date that we ship out your order.

Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.

Returned items must remain un-washed and unworn.

1. Print return form and complete

2. Include your return form, item(s) and original receipt in the package

3. Ship your package via your preferred carrier and mail to...

      Noted
      P.O Box 197034
      Louisville, KY 40259

Shipping is non-refundable unless there was a mistake on our end.

Please allow our team 5-7 business days to process your return once it is received at our facility.


Exchanges
We offer exchanges for the SAME item but in a different SIZE! If you wish to exchange your item for a different size, please indicate that on the back of the return form. An exchange order for the new size will be processed and shipped out to you within 5-7 business days. You will receive an order confirmation email to the email address on the original order. Please note that the exchange is subject to availability. If we do not have the item and size in stock when we receive your return, we will process the return as a gift card. 

Return Policy
We know that ordering things online can be a risky since you can’t touch the items or try anything on, and because of that we try our best to be very return-friendly.

Any goodies you purchased must be returned within 15 days of shipping and all items are only eligible for store credit.

Returned items must remain un-washed and unworn.

Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.

Hassle-Free Returns

Don’t forget that your original shipping cost is non-refundable.

Gift Cards (Store Credit)
If you have your eye on a cute item and it’s a little more than your gift card is worth, an additional form of payment will be required at checkout.

Gift card and store credit will expire five years from the date issued.

Your use of the Gift Card constitutes your agreement to our Terms & Conditions.

Changing or Cancelling Your Order
Things happen and you need to change or cancel your order. We completely understand and are here to help, but you must contact us immediately! Once your order is initially processed we will be unable to make any changes to your order.

Adding Items to an Order You Just Placed
Have you ever had that moment when you’ve just submitted your order and you see a top that makes your heart stop? Well, we have. First, contact us immediately! We may be able to add the item to your existing order, but only if we haven't already processed your order. We cannot add additional items to your order once it has been processed. If you miss that window, place a new order for that can’t miss item, and, if it is within 24 hours of your previous order, contact us immediately. We will do our best to ship it out with your first order or waive the shipping fee on this additional order. Just email us at hello@notedboutique.com and include both order numbers in your message.